In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, you have the possibility, in the event of a dispute with an estate genealogist, to have free recourse to the Médiateur de la consommation auprès de la profession de généalogiste professionnel, whose contact details are as follows:
Mr Gérard GAUCHER
51 Chemin des Grands Moulins
69400 GLEIZE
Web : mediateurconso-genealogistesfrance.fr
E-mail: contact@mediateurconso-genealogistesfrance.fr
After prior written request from the heir(s) to the Etude généalogique X, the Mediation Service may be contacted for any consumer dispute which has not been settled.